Nihar Subhedar
Ajay Chouhan
Mazhar Taj
Soumya Nema
Devang J. Mehta
Goa Institute of Management
Abhishek Naresh
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After observing the problems faced by people who travel frequently, HSBC took the initiative to launch one card that can be used internationally. This helps the travelers maintain just one card instead of different cards for different countries and uses. This was done keeping in mind the plastic used to make different cards for different uses. Producing just one card reduces plastic consumption along with their convenient use.
Recognizing the challenges encountered by frequent travelers, HSBC took a proactive step by introducing a singular, internationally usable card. This innovative approach aimed to simplify the travel experience by consolidating various functionalities into one card, eliminating the need for individuals to carry multiple cards tailored for specific countries or purposes. The initiative not only streamlined the financial aspect of travel but also addressed environmental concerns related to plastic usage.
By opting for a single, versatile card, travelers could effortlessly navigate diverse international transactions without the hassle of managing an array of cards. This strategic move not only prioritized user convenience but also demonstrated HSBC's commitment to sustainable practices. The reduction in the production of distinct cards for different uses directly contributed to a decrease in overall plastic consumption. In an era where environmental consciousness is paramount, HSBC's initiative showcased a fusion of practicality and eco-friendliness, resonating with the growing global awareness of the impact of consumer choices on the planet. This forward-thinking approach exemplifies how financial institutions can play a pivotal role in addressing both the needs of their customers and the broader concerns of a sustainable future.
Online interview of Ms. Apurva Singh (Change Manager at HSBC)
HSBC is focusing a lot on innovative ways of reducing the pressure on the environment or reducing the carbon emission.
When a customer or client comes to you and they tell you that they are facing all sort of issues?
These kind of challenges as well inspire us to provide better service to our customers keeping in mind the sustainable part as well.
This interview highlights HSBC's commitment to a sustainable and inclusive future, extending beyond mere profit-driven growth. It identifies key initiatives reflecting this vision and the impacts were seen as,
Net Zero Goal: Achieving net zero carbon emissions by 2030 in operations and 2050 in financing portfolio.
Resourceful Innovation: Developing environmentally friendly solutions, ensuring resources for future generations.
Customer Convenience:
Streamlined Processes: Facilitating easier international travel and financial transactions.
Global Social Impact:
Bangladesh Assistance: HSBC's voluntary team stabilized the banking sector during a crisis, contributing to broader societal well-being.
Holistic Growth:
Collaborative Approach: Recognizing interdependence and shared responsibility for global progress.
Investing in Others: Supporting individual and collective growth alongside company expansion.
In conclusion, HSBC's focus on sustainability and social impact transcends business objectives. They embrace innovation for a greener future, simplify customer experiences, and contribute to global stability, demonstrating their commitment to a shared prosperous future.
It benefits the organization in several ways,
In today's job market, a new driving force has emerged: moral grounding. Individuals are increasingly seeking employment in companies whose values align with their own, prioritizing social responsibility alongside mere profits. This shift signifies a desire to contribute to a positive societal impact, beyond simply earning a paycheck. Organizations like Tata serve as prime examples, demonstrating how ethical business practices foster pride and loyalty amongst employees and customers alike.
This trend transcends individual careers, with employees seeking companies whose values they would be proud to pass on to future generations, fostering a cycle of ethical commitment.
Moreover, this shift in values benefits both employees and companies. Socially responsible practices attract and retain talented individuals, fostering dedication and loyalty within the workforce. Ultimately, this growing emphasis on "giving back" advocates for a business model that creates a symbiotic relationship between companies and communities, driving positive change on a societal level.
This organization is not just about quick wins and the present. They care deeply about the future and want to leave a lasting, positive impact. They avoid using up resources like there's no tomorrow, instead focusing on smart solutions that help people today and protect the planet for future generations.
They make life easier for their customers, like helping with international travel, but they also tackle big problems like poverty. In Bangladesh, when the financial system was shaky, they sent volunteers to build automated systems that brought some stability.
They do not just think about themselves or making money. They see their success as tied to the success of others. They know we're all connected, and their growth helps the whole world grow. They want to be remembered as responsible leaders who worked for a better future, where everyone thrives together.
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Apurva Singh, Change Manager
Through its three Global Businesses, HSBC, one of the biggest banks and financial services companies in the world, provides services to millions of clients.