Grupo Xcaret

A Path through Innovation

Authors

Ninely Chavez

Ninely Chavez

Henry Yahir Martinez Roman

Henry Yahir Martinez Roman

María José Leal Mora

María José Leal Mora

Ena Michelle Martínez Hernández

Ena Michelle Martínez Hernández

Miguel Morayta

Miguel Morayta

School

TecMilenio University (Universidad TecMilenio)

TecMilenio University (Universidad TecMilenio)

Professor

Sara García

Sara García

Global Goals

9. Industry, Innovation and Infrastructure 10. Reduced Inequalities 11. Sustainable Cities and Communities 13. Climate Action

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Summary

We concentrate on the work that needs to be done, and since the company, being one that supports the environment, manages to be much more so, it can achieve the development of a sustainable economy in any territory.

It does this by creating policies that encourage the use of sustainable energy sources, boost the competitiveness of green businesses, and invest in research and development.

Innovation

Grupo Xcaret finds itself in a constant level of innovation, every day they come up with new projects and ideas that are so original and creative, from the creation of atractive and all fun inclusive parks that show the cultural and natural diversity of our country, to big and wonderful hotels where people can live the moment of a lifetime surrounded by all the beautiful things that Mexico has to offer to them.

Grupo Xcaret benefits the planet and its resources. They involve all their people to work and help benefit the wild life and nature around Mexico, taking care of every living being in their surroundings and spreading a great passion and great love for our culture and our traditions as a country.

As a family, Grupo Xcaret is always trying to give a contagious smile and make sure their customers live an experience that is beyond their expectations. Now they are trying to expand their passion to new horizons, planning big growth, but in a very slow process they want to make a bigger family, including and inviting coworkers from all over Mexico to come and be a part of Grupo Xcaret.

By entering into new markets and in different zones such as Yucatán, and Campeche, they want to keep growing so people from all over Mexico and all over the world can be witness of the great values, attractions and love that their people have for our amazing country, Mexico.

A Path through Innovation

Inspiration

We were motivated by the observation that people value those who take the time to get to know them. This is particularly significant at work. The team leader can create creative ways to motivate the team by understanding what they value and how they work. An inspirational leader embraces responsibility and errors with humility, and they also recognize their team's accomplishments. Great leaders don't need to take the credit or shirk their duties. Your team's hard effort will result in the advantages and rewards they desire for their professional careers.

His personality was exceptional; he possessed the ability to induce self-confidence, work capacity, integrity, and courage, despite the fact that every leader aspires to a specific outcome. We believe that a successful leader should possess some of all of the aforementioned traits, including the ability to work well in a team, inspiration, moral character, and empathy. They should also be willing to take chances, relish each moment, and give their team their all.

We came to understand that one of the most valuable traits you can have right now is leadership. Most persons who successfully complete a business project or hold the highest positions inside a firm exhibit traits of a leader. He explained to us that leadership is a set of abilities that a person is capable of using to persuade others to work with motivation and focus to accomplish each of the goals.

Similarly, it's crucial that we distinguish between leadership and "ordering" and "commanding." A leader employs her skills to provide each of the individuals she leads the assurance they need to accomplish the tasks at hand.

Overall impact

This innovation impacts us because it brings us the economical support to generates new things that are striking to the tourist, and make grow the environmental care. Taking into consideration the importance of the Riviera Maya in our country.

Besides, that it is a place with a lot of attractions that makes us to connect with our planet and nature. Grupo Xcaret sells experiences which combine the respect for the nature and the love of Mexico, and searches to increase the value to the clients, with a very good balance of comunication and attention.

Grupo Xcaret's innovation is not only about starting a new business, but also innovating to take care of the environment. This is a great benefit in society both economically, and to be able to give more life to our environment. Xcaret Group has become today one of the most important tourist attractions in our country, the number of people who visit this place increases every day.

One of the most important things about Grupo Xcaret is that they seek the balance between economic, cultural and environmental value, which helps the harmonious growth of the business and the environment that surrounds it.

As a result of all the success that Grupo Xcaret has had, you can clearly see in the growth that this business has had since its inception, knowing the different parks that encompass it, in which they can be mentioned: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses, Xenotes and Xiché. Each individually seeks to take care of and demonstrate the environment in a different and striking way for each tourist who visits it.

Business benefit

Innovation for this business is very beneficial since it has allowed them to incorporate ideas, elements or processes to make it better and more efficient since all this will help them find solutions to any challenge that may arise in their environment as well as any need that they identify and that will help you grow your business from them or get better results. These innovations allow Grupo Xcaret to evolve and stay at the forefront, day by day so that its value continues to increase.

In Grupo Xcaret, something very important to them and that represents them is nature, since they integrate it into their architecture and protect it to offer the best experience to their visitors, clients and collaborators, respecting and caring for the environment, Mexican culture and life itself.

For them, their vision is to be the only ones in sustainable tourist recreation, offering unforgettable experiences that always guarantee the growth of their business as well as the well-being of all those who integrate it and the natural environment where they do it.

The Xcaret project is very important since it benefits society (the state of Quintanaroo and the country), this project brings many monetary, cultural and agricultural benefits, fills Mexico with resources and more income from the visitors that come every year to visit the Riviera Maya, its beautiful views and its surroundings. Xcaret also seeks to benefit neighboring restaurants, local vendors, crafts, promoting Mexican art and culture, among others. If we think about it, this tourist attraction is one of the places that injects the most capital into our country and helps promote the work of Mexicans, decent and honest work.

Social and environmental benefit

The Xcaret project helps the green areas (flora and fauna) of the Riviera Maya to be protected, known, and cared for by tourists and Quintana Roo residents. Today these areas are among the most important for the country and to preserve its history and importance within the tourist world. Thanks to these innovations that have been implemented so far within Grupo Xcaret, a higher percentage of influx has been achieved in terms of people who attend every day to enjoy the parks and everything they offer, from activities in nature to services such as restaurants.

The environment is benefited since thanks to these innovations it has been possible to make better use of green areas, protecting them while taking advantage of tourists to continue seeking them by giving good care to the species that live there. Grupo Xcaret takes care of these areas very seriously and tries to maintain this culture of Mexico, its nature, its gastronomy, and its pure essence.

Grupo Xcaret has a commitment to biodiversity since they understand the responsibility, they have to guarantee that all those resources, green areas and species continue to be present in the future. Similarly, they have a commitment to water and are aware of the importance of having good management of it, in a responsible manner, to guarantee sustainable development. On the other hand, within their innovations they are committed to incorporating clean energy in order to reduce their gas emissions and thus produce a minimum or null ecological impact on the environment.

As for society, it is greatly benefited by all these parks that it provides and services such as hotels, restaurants and both cultural and extreme activities, in daylight but also at night, thanks to its innovations today there is a wide variety of benefits it provides.

Interview

Jhan Bazan, Visitor’s Service Supervisor

Watch video on YouTube

Business information

Grupo Xcaret

Grupo Xcaret

Playa del Carmen, Quintana Roo, MX
Year Founded: 1990
Number of Employees: 10000+

This business of nature parks, tours and hotels is about spreading our love for Mexico and sharing our beautiful culture and traditions to the rest of the world, as we keep evolving and our family keeps growing, we use the natural resources in a sustainable way to find the perfect balance between us and nature around the planet.