Transforming the Lives of People to Contribute to Human Welfare

PT Medtronic Indonesia

3. Good Health and Well-Being 4. Quality Education

Overview

The first therapy that Medtronic developed was a cardiac pacemaker, and over the years the technologies advancing to implantable mechanical devices, drug and biologic delivery devices, and surgical instruments. Nowadays Medtronic technologies can be used to treat nearly 40 medical conditions worldwide.

Medtronic Indonesia joins the SDGs in two primary goals: promoting good health/well-being and quality education. Metronic has collaborated with InaHRS (Indonesian Heart Rhythm Society) by joining a program entitled Integrated Implanter Crash Program, also known as I2CP. This program's purpose is to increase the number of cardiologists to help implant pacemakers, particularly single chamber pacemakers in Indonesia.


Author

Thomas Veri Vernando

Thomas Veri Vernando

School

IPMI International Business School

IPMI International Business School

Professor

Amelia Naim Indrajaya

Amelia Naim Indrajaya

Innovation

Medtronic Indonesia takes part in the UN SDGs through I2CP (Integrated Implanter Crash Program). This program established in 2016 jointly by Medtronic Indonesia and Indonesian Heart Rhythm Society has the objectives to increase medical services (especially cardiologist implanted pacemakers) and also PERKI members, in order to give health services throughout Indonesia. The education program will be divided into 3 stages: (1) internet based learning, (2) wet-lab training, and (3) proctorship training.

The internet base learning and examination consist of giving materials via the internet to physicians, and they have to finish the learning materials within one week. After that, an evaluation section will occur at the end of the study, which will then unlock a registration so physicians can access an online username/password.

Next is the wet-lab training. During this stage, the physicians are given two days of experience at Harapan Kita National Heart Center Hospital to practice using stimulators and experimental animals so that the physicians can better understand the principles of how to install a pacemaker.

The final stage is the proctorship training, meaning that the participants will perform the installation with the assistance of a trained proctor. The physicians are expected to gather five patients in their institution and work within three months. If within three months, the five patients’ requirements are not met, then it will be continued at Harapan Kita National Heart Center Hospital.

The physicians who complete all the training education and evaluation will be given certification of additional competencies to be able to perform the single room pacemaker installation.

Transforming the Lives of People to Contribute to Human Welfare

Inspiration

The inspiration for this innovation stemmed from a lack of cardiologists who could implant pacemakers, making it difficult to provide adequate health care services for this in Indonesia, especially in remote area where the physicians are minimum.

So, Metronic wanted to contribute to human welfare and generalization of health care services throughout Indonesia through making this innovation.

Overall impact

This innovation had a large impact on the surrounding community, which is evident because the number of pacemaker implanters from 2016 to 2019 increased by a whopping 40%.

Medtronic Indonesia is also now able to better achieve their company mission of contributing to human welfare via application of biomedical engineering, growth in the areas of pacemaker devices, and to demonstrate that they are a company highlighted by dedication, honesty, integrity, and service.

Business benefit

Medtronic Indonesia data showed that from 2016 to 2018, the usage of implant devices (pacemakers) doubled. So, means that the number of cases for single chamber implantation have been increasing due to the number of competent doctors and cases that can be properly treated.

Social and environmental benefit

The increasing numbers of competent doctors to do single chamber pacemaker installation can give health care services throughout Indonesia. Additionally, the Indonesian government helps further this mission via providing facilities in hospitals in order for the patients to improve access to the health care providers that can give the better, faster treatments.

Interviews

Lively Yoseph, MD

Thomas Veri, Medtronic

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PT Medtronic Indonesia

PT Medtronic Indonesia

Jakarta, ID

Business Website: https://www.medtronic.com/us-en/index.html

Year Founded: 1949

Number of Employees: 10000+

Medtronic: ONE COMPANY, ONE MISSION

Medtronic Company started in 1949 as a medical equipment repair shop by Earl Bakken and his brother in law, Palmer Hermundslie. They built a company that not only focused on business but also had a deep moral purpose/inner drive to use scientific knowledge + entrepreneurial skills to help others. Medtronic then wrote their mission in 1960, which centers around contributing to human welfare. Over a half-century later, the mission continues to serve as an ethical framework and inspirational goal for employees around the world.