The Body Shop

Power to the people

The body shop image for cover

Authors

Risky Muktar

Risky Muktar

Kiki Saldena

Kiki Saldena

Xabier Sanz Ruiz

Xabier Sanz Ruiz

Laura Bellantone

Laura Bellantone

Xabier Ruiz

Xabier Ruiz

Mateo Rojo Alfin

Mateo Rojo Alfin

Matthew Myszkowski

Matthew Myszkowski

Schools

IPMI International Business School

IPMI International Business School

University of Guelph

University of Guelph

Universidad de Navarra

Universidad de Navarra

Professors

Amelia Naim Indrajaya

Amelia Naim Indrajaya

Isabel Rodriguez Tejedo

Isabel Rodriguez Tejedo

Yang Hoong

Yang Hoong

Global Goals

9. Industry, Innovation and Infrastructure 11. Sustainable Cities and Communities 12. Responsible Consumption and Production 13. Climate Action 15. Life on Land

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Summary

The innovation at the Body Shop lies in its profound commitment to sustainable business practices. The company has an approach that is geared towards multiple approaches such as product development, operational processes, and community outreach, all minimizing the environmental impact. From the use of natural ingredients to diligent carbon footprint calculations, The Body Shop is reshaping conventional beauty industry norms.

Innovation

"The innovation can be traced back to the organization's vision," as stated by the store manager Mr. Kukuh. The emphasis on environmental responsibility and the reduction of plastic waste emerged as a central tenant of the company’s spirit. This type of commitment has elevated the development and implementation of sustainable practices throughout this organization.

The innovation at the Body Shop is linked to a profound sense of mission and purpose. The company believes in challenging conventional beauty standards and emphasizes that beauty should not have to conform to societal norms. Instead, the Body Shop’s mission revolves around empowering individuals to feel better in their own skin while channeling environmental sustainability practices. The commitment to reducing carbon emissions and utilizing natural ingredients aligns with the larger purpose of creating a positive societal change and environmental impact altogether.

During the interview with store manager Mr.Kukuh, he stated, "The company will not stop until they get what they want or have agreed to.” This attitude reflects the unwavering commitment of the Body Shop to its sustainability goals. Moreover, Mr.Kukuh highlights that the aesthetic and marketing benefits of utilizing recycled materials in displays clearly exemplify how innovation can be integrated into business practices to achieve both environmental and commercial

success.

Power to the people

Inspiration

The inception of the Body Shop’s innovation can be traced back to a combination of visionary leadership and a growing global awareness of the importance of environmental issues. The original idea was nurtured within the idea of the company. The realization that companies are determined to persist until goals are achieved can be seen as a catalyst and it remains the Body Shop’s image and approach to beauty and retail.

The primary motivation for the Body Shop’s innovation is deeply rooted in the commitment to environmental responsibility and social impact. The company is redefined by promoting the use of natural ingredients. In addition, one of the core objectives is to address the escalating issue of plastic waste, particularly single-use plastic. The desire to positively contribute to society is a strategic vision for sustainable business practices.

Overall impact

Because of the mission of store manager Mr. Kukuh, The Body Shop's dedication to sustainable business practices is the company's beliefs, and extends beyond a marketing plan. This dedication, which emphasizes environmental responsibility and cutting down on plastic waste, molds the workplace culture. It is a calculated attempt to differentiate oneself in the beauty sector, rather than just a matter of corporate social responsibility.

On a social level conventional beauty standards are challenged by The Body Shop's innovation, which pushes for a more inclusive definition of beauty. The company's mission is to inspire people to feel good about themselves. This coincides with larger objectives of promoting self-acceptance and avoiding unattainable beauty standards. A cultural transformation is made possible by The Body Shop's support for good societal change, which encourages customers to value their uniqueness and resist social constraints.

In terms of the environment, The Body Shop's dedication to reducing carbon emissions and using natural ingredients has significant implications. Their use of natural ingredients not only supports environmental sustainability but also sets a standard for the beauty industry. The careful calculation of carbon footprints demonstrates a commitment to minimizing environmental impact throughout the supply chain. This not only counteracts the negative effects of traditional beauty industry practices but also inspires other companies to adopt eco-friendly measures.

Mr. Kukuh's statement about companies persisting until they achieve their goals underscores The Body Shop's unwavering commitment to sustainability. This commitment has a positive cascading effect, inspiring both competitors and consumers to reevaluate their practices and choices. Furthermore, the integration of recycled materials in displays, as highlighted by Mr. Kukuh, not only showcases the company's environmental responsibility but also demonstrates how innovation can be seamlessly woven into business practices for both environmental and commercial success.

In conclusion, The Body Shop's innovation in sustainable business practices transcends mere corporate strategy; it becomes a catalyst for positive change in the beauty industry, society's perception of beauty, and the overall environmental landscape. The company's commitment to a larger purpose creates a ripple effect that extends beyond its immediate sphere, influencing industry standards and societal norms

Business benefit

The Body Shop's innovation in embracing sustainable business practices has profound impacts on the business, society, and the environment. In terms of business impact, the commitment to sustainable practices is not merely a marketing strategy but an integral part of the company's ethos. This commitment, traced back to the vision of store manager Mr. Kukuh, has shaped the organizational culture, emphasizing environmental responsibility and plastic waste reduction.

Such a commitment is not only a demonstration of corporate social responsibility but also a strategic move to differentiate The Body Shop in the beauty industry.

Social and environmental benefit

From a societal perspective, The Body Shop's innovation challenges conventional beauty standards. By emphasizing that beauty should not conform to societal norms, the company pushes a more inclusive and diverse definition of beauty. The mission to empower individuals to feel better in their own skin aligns with broader societal goals of promoting self-acceptance and breaking away from unrealistic beauty ideals. The Body Shop's advocacy for positive societal change contributes to a cultural shift, encouraging consumers to embrace their individuality and reject societal pressures.

Environmentally, The Body Shop's commitment to reducing carbon emissions and utilizing natural ingredients has far-reaching implications. The use of natural ingredients not only promotes environmental sustainability but also sets a benchmark for the beauty industry to follow suit. The meticulous calculation of carbon footprints reflects a dedication to minimizing environmental impact across the entire supply chain. This approach not only mitigates the negative effects of traditional beauty industry practices but also serves as an inspiration for other companies to adopt eco-friendly measures.

Interviews

Mr. Kukuh, store employee

Risky Sanusi Muktar, store empolyee

Photo of interviewee

Business information

The Body Shop

The Body Shop

Jakarta, DKI JAKARTA, GB
Business Website: http://www.thebodyshop.co.id/
Year Founded: 1976
Number of Employees: 1001 to 5000

The Body Shop is a company that is rooted in activism
and social change. The history of campaigning has started
in 1989 where Dame Anita Roddick, the founder of the
organization, teamed up with Greenpeace on the Save the
Whale campaign to fight against cruel practice of whaling.
The practice of whaling was used to promote jojoba oil as
a substitute for sperm whale oil, used in cosmetics at the
time. Today, the company is a well trusted global brand
that is rooted in activism and ensures to secure long-term
positive change.