High-Quality Laboratory Service for All

Lenco Diagnostic Laboratory

3. Good Health and Well-Being 8. Decent Work and Economic Growth 9. Industry, Innovation and Infrastructure 11. Sustainable Cities and Communities

Overview

Lenco's main goal is to provide a high quality and extensive test menu with state-of-the-art equipment to members of the community.

Authors

ROOKMINI DOOBAY GOPIE

ROOKMINI DOOBAY GOPIE

Linda Wang

Linda Wang

Edward Miller

Edward Miller

School

St. John's University

St. John's University

Professor

Charles Wankel

Charles Wankel

Innovation

Lenco Diagnostic Laboratory was founded by a Russian immigrant, Lenny Tylman, who earned his master’s degree in Psychology from the University of Ukraine in the former Soviet Union. He worked for 10 years as a clinical psychologist, specializing in creating special work processes for cognitively-impaired patients, after which he moved to New York in 1991.

The main goal of Lenco Diagnostic is "Good Health and Well-being. Serving the people’s needs is the main priority of Lenco Diagnostic Laboratory. The team of highly dedicated specialists in the field with the best credentials, experience, and professionalism is available and committed to providing high-quality service to everyone.

Lenco also focuses on "Decent work and economic growth and sustainable cities and communities" since they continue to provide employment for many who can then contribute to the growth of their local economy. Furthermore, Lenco contributes to the growth and development of local communities via taxes when they establish new facilities in different locations.

Since the Covid-19 pandemic began, Lenco Diagnostics has played a critical role in testing thousands at a fast turnaround rate so as to provide peace of mind and continue to be committed to providing only the best services to their customers.

Their mission statement is: “Our attitude is one of compassion, caring, and a drive to give the best possible care. We deal with every doctor, and their patients, the way we would want our loved ones treated."

High-Quality Laboratory Service for All

Inspiration

The inspiration behind Lenco Diagnostic Laboratory came after Lenny Tylman immigrated to America from Russia and started working as a taxi driver in NYC. He made friends with local Russian physicians who communicated to him about the need for privately operated medical labs. As such, Lenny saw this as an opportunity (to pick up the samples and test them at a much faster pace), carried it out with a few investments from friends and in time created Lenco Diagnostics. Through this company, he not only makes the lives of physicians easier by saving time and money, but also the wait time for consumers to get their results have significantly decreased because of the quick turnaround time.

Overall impact

“The overall goal is to provide the best services to the metropolitan area, because … all the other competitors are all based in other states. Lenco takes pride in providing for the city by paying taxes, providing employment and overall everyone -the community and all," says Raymond Jiang. Lenco’s continued partnerships with communities and employees are showing high success in their COVID-Testing satisfaction. They are committed to providing the fastest rapid testing and screenings so that everyone who uses their services can feel at ease during these difficult times.

Business benefit

The business benefits from being paid for their services. Without patients paying for services, they would not exist. In addition to benefiting from profit they also benefit from taking care of their patients, while simultaneously building a good reputation by providing excellent services so that customers can share their experiences with others and continue to return.

Social and environmental benefit

Lenco Diagnostic Laboratory's impact on society mostly has to do with providing a service to the community by testing thousands of patients a day. Society is able to benefit from this because they are able to have a place where they can go to ask questions and get tested for any ailments that they might have. Lenco's diversity of diagnostic tests is facilitated by state-of-the-art equipment that sets the status quo in a world of rapidly advancing diagnostic technology. In addition to their normal patient service centers they go out in the community with Mobile Laboratory Vans. These vans have the same standard of diagnostic testing capabilities, helping Lenco provide high-quality laboratory services to patients and healthcare providers alike. Most importantly, their origin and steady development from a local and neighborhood-based identity to being one of the largest diagnostic laboratories in New York City have rooted them deeply in the community that they serve.

Interview

Raymond Jiang, Regional Manager

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Lenco Diagnostic Laboratory

Lenco Diagnostic Laboratory

Brooklyn, NY, US

Business Website: https://www.lencolab.com/

Year Founded: 2002

Number of Employees: 51 to 200

Lenco, which was founded in 2002, is a full-service clinical and pathology laboratory with an organizational structure tailored to enable an entire suite of modern diagnostic capabilities. Their features situate them in the unique position of providing high-quality and cost-effective services. Most importantly, their origin and steady development from a local and neighborhood-based identity to being one of the largest diagnostic laboratories in New York City has rooted them deeply in the community that they serve.

They are focused on a high quality and extensive test menu and state-of-the-art equipment. They have been able to leverage their core competencies to provide superior testing with a very competitive turnaround time. As a result of this technical expertise and their management capabilities, they have been able to integrate their laboratory work with a wide range of managed health plans and physician providers.