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Their innovation is a deep commitment to serving customers, a willingness to try new products and the strength to discontinue products that are not beneficial to their customer base. Their philosophy is to sell only what will provide an avenue of success for their customers. Customers count on a financial return. At CropKing they hold tight to their moral compass. They seek to guide customers to success. Marilyn says that “honesty and telling people up front is one of the most important things. Some people get angry if they are told an item they want to purchase will not be profitable”. Word of mouth from their loyal customers has been a very successful marketing tool. “Word of mouth is the most important advertising”
Dan and Marilyn were inspired by their passion for agriculture and a shared inquisitive nature. They loved hydroponics, having as college students owned greenhouses. They knew the ropes. After their experience as greenhouse owners and managing a branch of a grow block manufacturer, they wanted to use their expertise to help others learn the business. They also wanted to offer quality products and teach people how be profitable, going so far as to provide tools in writing a business plan. Their goal was to set customers up for success and set reasonable expectations. As a result, CropKing Inc. is a trusted resource not only for buying products but also for business expertise.
Fresh healthy produce is key to health and well-being. The UN lists Zero hunger and Health and Well Being as number 2 and 3 of their 17 Sustainable Development Goals. At CropKing they strive to increase access to and education around high-quality, fresh produce grown in a sustainable manner. They source and sell hydroponic systems. Hydroponics involves growing plants and crops without soil. Water infused with mineral nutrients and other mediums for feeding the plants are used instead.
At CropKing they source products they believe will provide a profit to their hydroponics customers. Their customers depend on their expertise and guidance in selecting supplies and providing education related to the products and industry.
Another innovation is prioritizing their workforce. At CropKing they seek to provide a work experience that promotes a good life. This has included providing a space for an employee to work while tending to her newborn child. Without this accommodation the employee would have had to quit.
The CropKing innovation is at the core valuing their partners -- their employees and customers. They are successful based on the lack of turnover in both. They value the resources that feed the business and have sustained this philosophy since they opened in 1981.
Dan and Marilyn were inspired by their passion for agriculture, a shared inquisitive nature, and a sense of social and personal responsibility.
First: They loved hydroponics, having as college students owned greenhouses. They knew the ropes. After their experience as greenhouse owners and managing a branch of a grow block manufacturer, they wanted to use their expertise to help others learn the business. They also wanted to offer quality products and teach people how be profitable, going so far as to provide tools in writing a business plan. Their goal was to set customers up for success and set reasonable expectations. As a result, CropKing Inc. is a trusted resource not only for buying products but also for business expertise.
Second: They witnessed a short sighted philosophy of raising prices for a quick return. They did not agree with that philosophy. Having had their own experience with being unable to pay their bills, they knew that a price hike in core products would create hardship on their customers. They made the choice to leave and start their own company, in their garage, supplying hydroponics growers with quality products at a fair price.
They are fully engaged in bringing fresh healthy produce to all people, worldwide. It is a priority to provide education on more sustainable solutions to traditional farmers.
They have been instrumental in large scale projects with social components such as the Dayton FoodBank. Each employee demonstrates a commitment to the values of CropKing. Marilyn says "growth with integrity plus open and honest communications with our customers is a priority".
Also, hydroponics uses less water than traditional agriculture. This results in water remaining for drinking and washing that might otherwise have been needed for traditional agriculture.
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Marilyn Brentlinger, Owner and Founder
CropKing Inc. is a leader in education, research and distribution of hydroponic systems. Their systems offer opportunities for agriculture in arid and otherwise unhospitable environments for food cultivation. Their systems also use less water than conventional agriculture. Hydroponic agriculture serves mankind by offering solutions to hunger, good healthy food, and clean water.