Innovation

Transloiteg S.A., an Ecuadorian logistics and ground transportation company with operations in Peru, has introduced a people-centered innovation that redefines how the transportation industry approaches safety, well-being, and sustainability. Recognizing that drivers are the backbone of the operation, the company has invested in dedicated rest and recreation areas where drivers can relax, sleep, and connect while waiting for their next route. This initiative, implemented over the past few years as part of a broader operational redesign, has significantly reduced fatigue-related accidents, improved safety indicators, and boosted employee morale and productivity.

In addition to caring for its workforce, Transloiteg integrates advanced technology into its fleet, equipping all of it's trucks with satellite tracking and fatigue-detection cameras that alert drivers in real time. The company also collaborates closely with the National Police to monitor routes, reinforcing its commitment to road safety. These investments not only protect lives but also make operations more efficient and reliable for clients, demonstrating how human well-being and business performance can advance together.

The innovation aligns directly with several UN Sustainable Development Goals. By ensuring safe and dignified working conditions (SDG 8 – Decent Work and Economic Growth) and enhancing industrial safety and infrastructure (SDG 9 – Industry, Innovation, and Infrastructure), Transloiteg promotes inclusive growth. Its efforts to measure and reduce carbon emissions through optimized routes and fuel efficiency contribute to SDGs 12 (Responsible Consumption and Production) and 13 (Climate Action). Transloiteg’s model shows that sustainable logistics is not just about moving goods—it’s about moving people and communities forward responsibly.

Inspiration

The inspiration behind Transloiteg S.A.’s innovation comes directly from CEO Carlos Zavala’s belief that people are the company’s greatest strength. As he explained in the interview, “Definitely our people. Transloiteg wouldn’t be where it is today without the commitment and dedication of our drivers, operators, and logistics team.” This conviction shaped the company’s culture and inspired investments focused on employee well-being, safety, and a sense of belonging. Zavala emphasizes that success in logistics depends not only on efficiency but also on respect and care for those who make operations possible: “You can’t demand effort and results if you don’t also offer well-being.”

This people-first approach led to the creation of rest and recreation areas for drivers — spaces where they can relax, recharge, and connect with colleagues between trips. According to Zavala, this initiative “completely changed the way our operation works. Drivers now start their routes rested, accidents have decreased, and overall safety and productivity improved a lot.” The project reflects his belief that true innovation in logistics is not only technological but also human.

Zavala’s broader vision is to make Transloiteg a company that grows responsibly, balancing progress with sustainability. Working with multinational clients who require measurable carbon reduction motivated the team to adopt eco-efficient practices, demonstrating that “being sustainable also makes us more efficient — it’s good for the planet and good for business.” This mindset—combining care for people and the environment—has become the driving force behind Transloiteg’s innovation and its alignment with the UN Sustainable Development Goals.

Overall impact

Transloiteg S.A.’s innovation has had a profound impact on both its employees and its business operations. In the short term, the introduction of rest and recreation areas for drivers significantly improved their well-being and reduced fatigue-related incidents. By giving drivers a place to rest and recover between routes, the company saw immediate improvements in both safety and productivity. As CEO Carlos Zavala shared, this change “completely changed the way our operation works… drivers now start their routes rested, accidents have decreased, and overall safety and productivity improved a lot.” This evidence shows that when workers’ needs are prioritized, operational results follow.

In the medium and long term, Transloiteg’s focus on people, technology, and sustainability has translated into measurable business growth and stronger community impact. The company expanded its dedicated fleet from 4 to 38 trucks for its largest client and increased warehouse capacity from 6,617 to over 15,000 square meters, creating stable jobs and boosting employee retention. This growth demonstrates how human-centered innovation can drive economic expansion while maintaining safety and environmental responsibility.

Additionally, the company’s commitment to sustainability—through route optimization, vehicle maintenance, and carbon footprint reduction—has improved efficiency and reduced environmental impact. These results confirm Transloiteg’s contribution to SDGs 8 (Decent Work and Economic Growth), 9 (Industry, Innovation and Infrastructure), 12 (Responsible Consumption and Production), and 13 (Climate Action). Overall, the innovation has created a ripple effect, with improved employee well-being leading to safer roads, stronger client relationships, and more sustainable logistics operations in Ecuador and Peru.

Business benefit

Because Transloiteg S.A. invested in the well-being and safety of its employees, the company has achieved remarkable business growth, stability, and recognition in the logistics sector. By creating rest and recreation areas for drivers and integrating advanced safety technologies such as satellite tracking and fatigue-detection cameras, the company drastically reduced accident rates and improved operational efficiency. This focus on human-centered innovation fostered stronger employee commitment and retention, resulting in a more reliable, motivated workforce. As a result, productivity increased, and client satisfaction grew—particularly with multinational partners that value safety, sustainability, and professionalism.

These improvements have directly contributed to significant business expansion. Transloiteg expanded its dedicated fleet for its largest client from 4 to 38 trucks and increased its warehouse capacity from 6,617 to more than 15,000 square meters, most of which are permanently leased. This growth has created new jobs, increased long-term revenue, and strengthened the company’s market position in Ecuador and Peru. The company’s strong reputation for safety and sustainability has also opened the door to new contracts and partnerships with global clients that prioritize environmental and social responsibility.

In addition, Transloiteg’s efforts to measure and reduce its carbon footprint have not only enhanced efficiency but also attracted investment and collaboration opportunities with clients who share the same sustainability values. By aligning business goals with the UN Sustainable Development Goals—particularly SDG 8, 9, 12, and 13—Transloiteg has proven that prioritizing people and the planet can lead to lasting profitability, innovation, and a competitive advantage in the logistics industry.

Social and environmental benefit

Transloiteg S.A.’s innovations benefit both society and the environment by demonstrating that responsible logistics can create safer, fairer, and more sustainable communities. By prioritizing driver well-being through the construction of rest and recreation areas, the company has directly improved its workforce's quality of life. Drivers now have safe, comfortable spaces to rest between routes, leading to fewer accidents and healthier working conditions. This approach not only supports employees and their families but also strengthens road safety for everyone who shares the highways across Ecuador and Peru. Through these efforts, Transloiteg advances SDG 8 (Decent Work and Economic Growth) by promoting dignified employment and safe labor practices in an industry often marked by informality.

Environmentally, Transloiteg’s innovation integrates sustainability into daily operations. The company works with multinational clients like Unilever and Vitapro to measure and reduce its carbon footprint by implementing route-optimization systems and maintaining vehicles in top condition to minimize fuel consumption. These practices reduce greenhouse gas emissions while lowering operational costs, illustrating how environmental responsibility and business efficiency can coexist. This supports SDGs 12 (Responsible Consumption and Production) and 13 (Climate Action) by embedding sustainability into logistics management.

Beyond its internal benefits, Transloiteg’s model influences the broader transport industry by setting an example of professionalism, transparency, and care. By showing that a logistics company can thrive while prioritizing people and the planet, it encourages others in the sector to follow similar paths toward safer work environments and more sustainable operations.

Interview

Carlos Zavala, ceo