Química Amparo Ypê

A Business Model Driven by Sustainability and Community Empowerment

Authors

Gabriela Lima

Gabriela Lima

Nina Berglund

Nina Berglund

Isabella Flaminio

Isabella Flaminio

Miriam Gemelli

Miriam Gemelli

Juan  Ocampo

Juan Ocampo

Angel Vilchis

Angel Vilchis

School

Loyola Marymount University

Loyola Marymount University

Professor

Jeff Thies

Jeff Thies

Global Goals

11. Sustainable Cities and Communities 12. Responsible Consumption and Production

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Summary

Ypê, a 100% Brazilian company with 75 years of history, is a leader in the hygiene and cleaning sector, present in over 95% of Brazilian homes. With a diverse portfolio of over 450 products and manufacturing facilities across Brazil. Ypê is committed to quality, sustainability, and ethical business practices. According to Andrea Salgueiro Cruz Lima, Chair of the Board and leader of the Strategy, Innovation, Productivity and Sustainability Committee, who brings extensive experience from Unilever and Whirlpool, Ypê continues to prioritize innovation, employee well-being, and environmental preservation, earning recognition as a Pro-Ethical Company and multiple Top of Mind awards.

SDG 11: Sustainable cities and communities: Make cities and human settlements inclusive, safe, resilient and sustainable

SDG 12: Responsible consumption and production: ensure sustainable consumption and production patterns

Innovation

Ypê has made innovation a central pillar of its business strategy, combining technological advancement with a strong focus on sustainability. The company has embraced digital transformation to modernize its operations. Innovative technology has allowed Ypê to fully automate and integrate its distribution center in Amparo, with 85 fully automated robots connected via cloud. By systematically integrating the operation from end to end, Ypê ensures greater operational efficiency, reduced waste, and neutralizes their environmental impact. These efforts are led by Ypê’s Innovation and Sustainability area, which is tasked with driving continuous improvement in environmental performance, productivity and product development. By combining automation, smart logistics, and eco-conscious design, Ypê reinforces its commitment to creating solutions that not only meet consumer needs but also contribute to a healthier planet. 

Ypê’s sustainable innovation efforts promote inclusive, safe, resilient, and sustainable cities by reducing waste and emissions through automated, integrated logistics systems and energy-efficient operations. Ypê’s eco-conscious production practices contribute to minimizing the environmental footprint of urban supply chains while supporting a more sustainable infrastructure. Through these efforts, Ypê is helping to neutralize environmental impacts through responsible production and indirectly supporting safer and healthier urban living environments.

Through its integration of smart technologies, Ypê optimizes energy and material usage while promoting responsible consumption and production patterns. Initiatives such as waste minimization, automation to reduce overproduction, and product innovation that lowers environmental impact demonstrate a firm commitment to sustainable manufacturing. These practices not only help conserve natural resources but also serve as a model for circular economy principles, supporting both environmental protection and long-term economic sustainability.

A Business Model Driven by Sustainability and Community Empowerment

Inspiration

Química Amparo Ypê is immersed in a small countryside town in the outskirts of São Paulo. The vast majority of the population holds a role within the organization, either in manufacturing, managerial or distribution. Ypê is truly and genuinely dedicated to caring for their people and the community, ranging from consumers to employees and their families. The company understands the responsibility that they hold to all stakeholders, having a sincere commitment to social wellbeing. Their dedication is driven by heartfelt concern that goes beyond the realm of business, where they offer accessible quality products that enable access to efficient hygiene and cleaning solutions. Their mission to build a better world drives them to engage in several programs that truly make a difference, such as SEPI, an organization that provides free integrated education for over 50 years, significantly contributing and directly impacting over 20,000 young lives.

The company is extensively dedicated to building true relationships with all stakeholders. For 75 years the family-owned company has been guided by their genuine purpose and dedication to ethics, innovation and environmental stewardship to ensure sustainable growth. Ypê was a true visionary to ESG commitments, incorporating environmental, social and governance initiatives since the 1990s. The company has upheld its founder vision since 1950, where they emphasize the business commitment to contributing to people’s health and well-being through high-performance, practical, sustainable, and affordable products – being dedicated to democratizing high quality products. Ypê is a member of the UN Global Compact, and were recognized for their dedication to social and governance by Pro-Ética seal by the Brazilian Office of the Comptroller General as well as a Gold Seal of the GHG Protocol, which is the highest qualification for greenhouse gas emissions inventories. Such recognitions place Ypê as a true leader in compliance.

Overall impact

Ypê’s greatest strength lies in its quiet, unwavering conviction: that business can and must be a force for good. Where others chase short-term gains, Ypê builds long-term value: in forests restored, communities empowered, and futures made possible. It operates with a rare kind of patience and persistence, recognizing that the most meaningful transformations do not happen overnight, but through sustained investment in people and the planet. Moreover, by being a family owned business, they aim for the perpetuity of the company for the next century.

Operating from the heart of Brazil, Ypê has turned corporate success into community resilience. In a town where nearly every family is connected to its operations, Ypê’s presence is not transactional; it is relational, rooted in trust, respect, and a deep sense of shared destiny. It doesn’t ask for applause. Rather, it lets its impact speak: through reforestation efforts that protect endangered ecosystems, educational programs that open doors for young people, initiatives that lift women out of economic stagnation, and workplaces that prioritize human dignity and mental well-being. Every action reflects a belief that success is hollow if it does not create opportunities beyond the company walls.

Ypê shows that real leadership isn’t about making the loudest noise, but making the deepest mark. It understands that true progress is not measured by the size of a portfolio, but by the strength of the communities that flourish alongside it, the waters that run cleaner, the futures that grow brighter because of it. In a world desperate for sincerity and desperate for leaders who mean what they say, Ypê chooses action over spectacle - and in doing so, leaves a legacy that no marketing campaign could ever buy. It is building a future not just for shareholders, but for families, forests, and generations still to come - a future where business and humanity move forward, hand in hand.

Business benefit

Through strategic investment in advanced automation and sustainable innovation, Ypê has achieved far-reaching results in many aspects of its business. Embracing high standards of software and automation across the board in its Amparo distribution center (Warehouse 4.0) allowed Ypê to achieve great leaps in operational efficiency. Meanwhile, it also saved money on labor costs and drastically cut down both waste and errors. As well as work related accidents being significantly reduced by the introduction of automation alone, the work environment for employees now provides them with higher-quality jobs free from many physical dangers. 

Automation, combined with Ypê's latest environmentally safe packaging ideas – recycled PET and cardboard – not only massively reduces raw material spending costs, increasing productivity, but also wins highly positive customer reviews from a public that is increasingly interested in eco-friendly products. At the same time this has led to stronger brand loyalty and a significant increase in market share for Ypê. Besides financial and operational gains, these innovations have greatly broadened Ypê’s social influence as well. When a business’s mode of operation becomes the yardstick for its employees and local communities, it generates a sense of pride, membership and common understanding. With their work contributing to both social progress and environmental protection, Ypê employees are happier than ever before. And the surrounding community benefits from continuing Ypê support in infrastructure, education and health. Now, Innovation at Ypê is not just about making technological improvements: it is also a direct stimulus to all-around development, creating a very close-between business success and social benefits.

Social and environmental benefit

Ypê has taken measurable steps to reduce its environmental impact. The company has planted over 1.2 million native trees in Brazil and supports the protection of local water systems through a volunteer network of approximately 2,000 people. These efforts contribute directly to the conservation of biodiversity and water quality in surrounding regions. In its logistics operation, Ypê has implemented an advanced automation system known as Warehouse 4.0. This system uses autonomous robots, drones, and robotic surveillance tools to handle warehouse processes without manual labor. This reduces workplace injuries, increases efficiency, and minimizes the company’s carbon footprint.

Ypê invests in community development, particularly in low-income areas. One example includes providing educational programs to women in favelas who are unable to leave their homes due to caregiving responsibilities. These programs focus on practical skills such as English instruction and are designed to increase participants’ income opportunities. The company also collaborates with Police and Fire Departments to help strengthen relationships between public services and local communities. These initiatives aim to build trust and improve public safety. Internally, Ypê is recognized for prioritizing employee happiness. It has been named one of the top 100 companies to work for in Brazil and ranks among the top 10 for employee mental health support. The company maintains a culture of respect and inclusivity, supported by its family owned structure.

Interview

Andrea Salgueiro Cruz Lima, President of the Board at Ype

Business information

Química Amparo Ypê

Química Amparo Ypê

Amparo, Sao Paulo, BR
Year Founded: 1950
Number of Employees: 5001 to 10000

Ypê, a 100% Brazilian company with 75 years of history, is a leader in the hygiene and cleaning sector, present in over 95% of Brazilian homes. They offer accessible quality products that enable access to efficient hygiene and cleaning solutions