21 Century Healthcare, Inc.

A Breath of Fresh Air

Authors

Jospeh Thompson

Jospeh Thompson

Austin France

Austin France

Brock Driskill

Brock Driskill

Jordan Morello

Jordan Morello

School

Nicholls State University

Nicholls State University

Professor

Christopher Castille

Christopher Castille

Global Goals

3. Good Health and Well-Being

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Summary

21st Century Healthcare, Inc. is a business that sources the highest-quality raw materials from suppliers to create efficient and effective vitamins and supplements to support the healthcare of their customers. They utilize a state-of-the-art quality-control lab to test all sourced materials prior to production. They provide products at heavily discounted prices (or free) to charities that help overseas communities and serve as a knowledge base for distributors in the United States to make an overall impact on their customers' worlds good health and well-being.

Innovation

After working as the Vice President of Finance for a health supplement manufacturer, Steve Snyder decided he wanted to open a business to better address quality deficiencies in vitamin production, and in 1991, he created 21st Century Healthcare Inc. located in Tempe, Arizona.

21st Century Healthcare provides people with high-quality products that are approved to address their customers' health issues. Their success in the industry has led them to both develop new products and improve upon existing offerings. They operate an NSF-certified facility and have a quality control research lab to ensure products are 100% safe for customer consumption. Upon receiving raw materials from suppliers, they are immediately reviewed by the lab for quality assurance.

For Snyder, the company has transformed from a simple business plan to a lifestyle success. He travels throughout the world, talking to distributors and customers to solicit feedback about existing products and new opportunities.

A Breath of Fresh Air

Inspiration

Steve Snyder founded 21st Century Healthcare in 1991, because he found a market opportunity in the healthcare industry. He wanted to build the company to its full potential and also help others by ensuring a high-quality fully-tested product. In addition to the typical challenges in starting a business, Snyder struggled to find optimal compounds to address common health issues. Dogged resolve has resulted in the creation of more than 300 different products and a reputation as a leading healthcare supplement company.

According to Sales Analyst, Logan France, “Mr. Snyder is one of the most helpful and kind-hearted people. He goes out of his way for employees and charities. Everyone wants to work for him because [they acknowledge how] he treats his employees. He helps communities around the U.S., and also around the world."

Snyder has found a way to "do well by doing good," which is a value aligned with UN Sustainability Goals. Mr. France continues, “The first time I met Steve [Snyder], I knew I would stick with this company for a long time. His purpose is to better world health, and also to create happiness for his employees ... to show them that they matter.”

Overall impact

21st Century Healthcare's goal is to produce and distribute high-quality products to support customers' health and well-being. However, their innovative approach to business demonstrates more than that. They have partnered with charities and foundations to donate products that result in happiness and good health worldwide for individuals who are not otherwise able to purchase vitamins.

The short-term impact is that 21st Century Healthcare reaps strong profits from their sales that can be used for future development and health-outcomes improvement for existing customers. The long-term impact includes increased access to vitamins and healthcare supplements for individuals who lack immediate access or financial resources.

Business benefit

21st Century Healthcare's financial success and domestic market breadth has allowed the organization to enter international markets. Through increased geographic diversification, they have raised health and environmental awareness on a larger platform, have enhanced existing products, and lead the industry toward future development. By relying on their quality-control labs and quality assurance systems to maintain high levels of potency, they have solidified their existence in the market for the long-term future.

Social and environmental benefit

Recent innovation of the vitamin and natural supplement market, led by 21st Century Healthcare, helps to increase the well-being of large segments of health-conscious consumers. Products are increasingly tailored to improve health outcomes for humans, but the organization also seeks to minimize its environmental impact throughout the manufacturing process. Packaging material accounts for a large portion of industrial waste and is a sizeable component of overall product cost.

To minimize their carbon footprint, 21st Century Healthcare uses recycled materials for packaging their products. This initiative decreases air and water pollution, and it also results in substantial cost savings by eliminating the purchase of new packaging materials.

By offering a product that helps improve the health and well-being of its customers while simultaneously addressing its environmental impact, 21st Century Healthcare is quite literally helping their customers inhale a breath of fresh air.

Interview

Logan France, Sales Analyst

Photo of interviewee

Business information

21 Century Healthcare, Inc.

21 Century Healthcare, Inc.

Tempe, AZ, US
Year Founded: 1991
Number of Employees: 201 to 500

21st Century HealthCare, Inc. is an organization committed to providing high-quality vitamins and nutritional supplements to different segments of the market. They rely upon smart sourcing, research and development, quality assurance systems, and quality-control labs to guarantee pure ingredients to their customers.